FAQs


Where are you located?

We don't have a storefront, but there are many other ways to get our edible cookie dough:

  • Order online and schedule a pickup at one of our pickup locations.
  • Order from one of our delivery partners for on-demand delivery. Click here for a full list and schedule of delivery options. You must be home to receive the delivery since it comes fresh to your door from one of our courier partners.
  • Ship it nationwide. Shipping costs are based on weight and location and include the necessary refrigeration to get the dough to you safely.
  • Check out one of the locations where our edible cookie dough is sold. Note that each retailer only carries jars in a limited selection of flavors and sizes.

How does delivery work?

If you live in the DC area, order from one of our on-demand partners — UberEATS, PostmatesGrubHub, DoorDash, and CaviarWe deliver every day, so please check our delivery page to see the full list of delivery partners and schedule.

How do I store it?

Edible cookie dough contains milk, so it needs to be stored in the refrigerator or freezer. It will be okay for up to 4-6 hours at room temperature, but try not to have it out longer than that.

How long is edible cookie dough good for?

If you store your edible cookie dough in the fridge, it will last up to four weeks unopened. Once opened, we recommend eating it with within five days. However, you can store it in the freezer just like you would ice cream (it won't get rock solid or need to thaw), and then it will last for months!

Can you bake it?

Edible cookie dough doesn't contain some of the key ingredients needed to bake cookies, so you can't bake it. Enjoy eating the cookie dough as is!

So I can eat it raw?

The cookie dough doesn't have eggs in it, so it's not technically "raw." This means that it's safe to eat.

I heard that eating raw flour was risky. Can I still eat this dough?

Yes! We use a heat treated flour, which means the flour has undergone the necessary chemical processes to make sure that there is absolutely no risk of any bacteria.

Do you have vegan or gluten free dough?

Our classic Chocolate Chip jar can be ordered vegan. We hope to bring you more vegan flavors as well as gluten free varieties in the future. If you have any questions about nutritional information, please contact us.

Is the edible cookie dough going to melt during shipping?

We use gel packs and insulation when shipping, and we make sure that all orders are only 'on the road' for 1-2 days. This means that orders will only ship on Monday, Tuesday or Wednesday. If your cookie dough arrives slightly melted, it's not spoiled. Just pop it in the freezer for an hour, and you'll be good to go.

I placed an order for shipping. When will I receive it?

You should plan for your cookie dough to ship out 48-72 hours after we receive your order. Our policy is to only ship Monday through Wednesday to ensure that the dough arrives fresh and doesn't sit in a post office over the weekend. (However, we are sometimes able to ship orders on Thursdays if they aren't traveling far.) Please plan accordingly!

Do you have a refund policy?

Orders that were fulfilled properly according to the customer's shipping or pickup selection cannot be returned or refunded.